Terms of Service

NitroRC Malaysia

Terms of Service

These Terms of Service explain the rules and conditions for using the NitroRC website, placing orders, purchasing gas-powered RC cars, and receiving customer support.

Last Updated: June 2026

By accessing our website or placing an order with NitroRC Malaysia, you agree to these Terms of Service. Please read them carefully before purchasing.

1. Store Overview

NitroRC Malaysia is an online store focused on high-performance gas-powered RC cars, off-road racing models, spare parts support, and customer service for RC hobbyists.

Our products are hobby-grade performance items. They are not ordinary toys and require proper operation, correct fuel use, maintenance, and responsible handling.

2. Website Use

You agree to use this website for lawful and proper purposes only. You must not misuse the website, attempt unauthorized access, interfere with store operation, or submit false information.

  • You must provide accurate account, billing, and shipping information.
  • You must not use the website for fraudulent or unauthorized purchases.
  • You must not copy, reproduce, or misuse NitroRC website content without permission.
  • You must not attempt to damage, overload, or interfere with the website system.

3. Product Information

NitroRC aims to provide accurate product descriptions, images, specifications, prices, and availability information. However, minor differences may occur due to product updates, supplier changes, manual measurement, screen display differences, or packaging changes.

Product images are for reference. Actual product details may vary slightly depending on model version, production batch, included accessories, or manufacturer updates.

4. Orders and Acceptance

After you place an order, we may send confirmation details by email or through our store system. Order confirmation does not always mean final acceptance if there are pricing, stock, payment, or information issues.

NitroRC reserves the right to cancel, refuse, or request verification for any order when necessary.

  • Product stock may change without prior notice.
  • Orders may be cancelled if payment is not completed.
  • Orders may be reviewed for fraud prevention or incorrect information.
  • Pricing errors may be corrected before order fulfillment.

5. Payment

Customers are responsible for completing payment using the payment methods available at checkout. Orders are usually processed after payment confirmation.

If payment fails, is reversed, is suspected to be fraudulent, or cannot be verified, NitroRC may hold or cancel the order.

6. Shipping and Delivery

Delivery time may vary depending on product size, delivery location, courier arrangement, weather, public holidays, and logistics conditions.

Large-scale gas RC cars may require special packaging or additional delivery handling due to their size and weight.

7. Customer Responsibility

Gas-powered RC cars require responsible operation. Customers are responsible for reading product information, checking the product before use, using the correct fuel mixture, and operating the product in a safe outdoor environment.

  • Use only suitable gasoline and 2-stroke oil mixture.
  • Check screws, tires, brakes, throttle, steering, fuel system, and batteries before use.
  • Operate only in open and safe outdoor areas.
  • Keep the product away from young children, crowds, traffic, and unsafe locations.
  • Perform regular maintenance after driving.

Damage caused by racing impact, collision, incorrect fuel, improper tuning, water exposure, misuse, or lack of maintenance is not considered a product defect.

8. Returns, Exchanges, and Warranty

Return, exchange, and warranty requests are handled according to our store policies. Customers should inspect products carefully after delivery and contact us promptly if there is any issue.

Used, modified, crashed, incorrectly operated, or damaged products may not qualify for return, exchange, or warranty support.

9. Limitation of Liability

NitroRC is not responsible for personal injury, property damage, product damage, loss, additional cost, or accidents caused by improper use, unsafe operation, racing, collision, unauthorized modification, incorrect maintenance, or failure to follow product instructions.

10. Changes to These Terms

NitroRC may update these Terms of Service from time to time. The latest version will be posted on this page. Continued use of the website means you accept the updated terms.

11. Contact NitroRC

For questions about these Terms of Service, please contact us.

NitroRC Malaysia

2, Lingkaran Sultan Mohamed 1, Kawasan Perindustrian Bandar Sultan Suleiman,

42000 Pelabuhan Klang, Selangor, Malaysia

Phone: +60331763933

Email: NitroRC@gmail.com

Free shipping across Malaysia

on all orders above RM100

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa