1. General Conditions

By purchasing from NitroRC Malaysia, you confirm that you understand our products are hobby-grade gas-powered RC cars and accessories that require proper operation, setup, maintenance, and safe handling.

Customers must read product information, policies, and usage guidance carefully before placing an order or using the product.

2. Product Nature

Gas-powered RC cars are high-performance hobby products. They are larger, faster, heavier, and more complex than ordinary toy RC cars.

• They should be operated by responsible users.
• They should only be used in safe outdoor areas.
• They require correct fuel mixture and regular maintenance.
• They may produce noise, heat, exhaust, and high-speed movement.
• They are not suitable for young children to operate independently.

3. Customer Information

Customers must provide accurate name, phone number, email address, billing information, and delivery address when placing an order.

NitroRC is not responsible for delivery failure, delay, additional shipping fee, or lost package caused by incorrect or incomplete customer information.

4. Order Confirmation

Orders are subject to product availability, payment confirmation, address verification, and order review.

NitroRC may contact customers to confirm product details, shipping arrangement, payment status, or other order-related information before dispatch.

5. Pricing and Product Availability

NitroRC aims to keep prices and availability accurate. However, prices, promotions, stock, shipping fees, and product details may change without prior notice.

If there is a pricing error, stock issue, or incorrect product listing, NitroRC may cancel or adjust the order after contacting the customer where appropriate.

6. Shipping Conditions

Shipping time and cost may vary depending on product size, package weight, customer location, courier availability, public holidays, and logistics conditions.

Large gas RC cars may require additional packaging, handling time, or shipping charges. Customers should review the shipping information before placing an order.

7. Inspection After Delivery

Customers should inspect the package and product carefully after delivery. If the package is damaged, please take photos or videos before opening and contact us promptly.

If any part is missing, damaged, or incorrect, customers should contact NitroRC before using, modifying, starting, or disassembling the product.

8. Product Usage and Safety

Customers are fully responsible for using the product safely and correctly. Gas-powered RC cars should not be used in crowded areas, public roads, indoor spaces, near children, near pets, or in unsafe environments.

• Check the vehicle before every use.
• Use correct fuel and 2-stroke oil mixture.
• Keep hands, clothing, and objects away from moving parts.
• Do not operate near traffic, people, pets, or fragile property.
• Stop using the product immediately if abnormal sound, smoke, heat, or loss of control occurs.

9. Maintenance Responsibility

Regular maintenance is required to keep gas-powered RC cars working properly. Customers should check and maintain the product before and after driving.

• Check screws, nuts, wheels, suspension, and steering parts.
• Inspect fuel lines, air filter, spark plug, and engine area.
• Check throttle, brake, receiver battery, and transmitter battery.
• Clean dirt, dust, oil, mud, or sand after use.
• Replace worn parts when necessary.

10. Return, Exchange, and Warranty Conditions

Returns, exchanges, and warranty support are handled according to NitroRC policies. Products that have been used, crashed, modified, incorrectly operated, or damaged by customer handling may not qualify for return, exchange, or warranty.

Customers must provide order number, photos, videos, and a clear description when requesting after-sales support.

11. Parts Compatibility

NitroRC may help customers identify compatible parts where possible. However, customers should confirm model details before purchasing spare parts or upgrade components.

Compatibility may vary depending on product version, batch, model, brand, or previous modifications.

12. Limitation of Responsibility

NitroRC is not responsible for indirect losses, loss of use, racing loss, personal injury, property damage, repair cost, replacement cost, or additional expenses caused by improper use, unsafe driving, unauthorized modification, crash damage, incorrect fuel, or poor maintenance.

13. Policy Updates

NitroRC may update these Terms & Conditions when necessary. Changes may reflect updates to products, services, shipping methods, payment methods, or store operation.

The latest version will be available on this page. Continued purchase or use of our website means you accept the updated Terms & Conditions.