Return & Exchange Policy

We want every GreenNest customer to shop with confidence. If something goes wrong, our support team will help you resolve it.

7-Day Request Period

Please contact us within 7 days after receiving your order if the item is damaged, defective or incorrect.

Original Condition

Returned items should be unused, complete and kept in original packaging where possible.

Proof Required

Please provide your order number, photos or videos clearly showing the issue.

Solution Options

Depending on the situation, we may arrange exchange, replacement, store credit or refund.

How to request return or exchange:

1. Email GreenNest@gmail.com
2. Include your order number and contact details
3. Attach clear photos or videos
4. Wait for our support team to review your case

Request Support