Warranty Policy
We support customers with product issues related to defects, incorrect items and after-sales questions.
Warranty Coverage
Warranty coverage may vary depending on the product type. If a product has a specific warranty period, it will be stated on the product page or order information.
What May Be Covered
Manufacturing defects, wrong items, damaged items received upon delivery, or product issues confirmed by our support team.
What Is Not Covered
Damage caused by misuse, improper installation, accidental damage, normal wear and tear, water damage, unauthorized repair or customer handling issues.
How to Request Support
Please email us with your order number, product name, photos or videos, and a short description of the problem.
Request Warranty Help